Ticket Analytics provides all details related to your tickets of negative reviews in the form of graphs and charts. You will see individual analytics for all, opened, and closed tickets separately.
Based on these insights, users can make improvements in the required area of their businesses and gain positive reviews.
To view ticket analytics, follow this step-by-step process:
Step1: Go to Listings in the left-side panel on your dashboard.
Step 2: Click on the Tickets link. On the following screen, you will see the list of all tickets: