Post Business has a premade library of replies that can be used to respond to the customers quickly in a unique manner. This AI-based smart response system and filters are automatically aligned with the review language, entity, and tonality.
Here is a brief guide on how to use smart responses in an effective manner.
Step 1: Log in to your Post Business account
Log on to your Post Business platform, and click on the login button.
Enter your email ID and password. Now click on the SIGN IN button.
Now follow the instructions to proceed.
Step 2: Locate Manage Reviews
Now, go to the left-side menu and click on Reviews. You will see the following screen:
Step 3: Locate Smart Response
When you are on the page manage locations, you will see the yellow bulb icon at the end of each review. This icon is actually a smart response feature.